Services
Hundreds of satisfied customers
About us
Quick brief about our company
Working since 2005
Vitaltel and Data Solutions was Registered in the year 2005 to offer Information Technology solutions, Electrical Installation, Security/Surveillance Systems in Kenya. It is due to the enormous business opportunities in the Information and Communication Technology Industry, coupled with the rapid economic growth, that we felt challenged to restructure the company. We decided to re-design our products and services that will enable us penetrate the market and expand our market base to the East African region. Our restructuring aim is to extensively take advantage of the currently prevailing opportunities of economies of scale in the region.
Customer Care
Our marketing programs are geared towards recruitment and retention of clients. We have put in place mechanisms that monitor service delivery to our esteemed clients through establishment of active customer service desk that will respond to their needs and complains. We have developed supply chain systems that are simple and workable. We encourage our customers both local and upcountry to place their orders in advance before they finish their old stock to avoid disappointment. We have engaged a Courier Company for sending and delivery services to our customers
Why choose us
Our main differences
Vitaltel and Data Solutions offers a unique range of quality innovative and comprehensive Electrical, Surveillance/Security, Information and Communication Technology products and services with clear assurance
of integrity performance
Satisfaction
Member satisfaction is the source of our existence and where staff and shareholders benefits stem from. We will exceed customer expectation through continuous improvement in service, quality and response.
Integrity
The way we do business is by being just and honest with whom we interact with. We continuously keep our promises and do what we say we will do. We will conduct ourselves in accordance with our business rules and established code of ethics.
Our Staff
Our staff is the foundation of our excellence and strength. We boast of qualified, committed and competent staff. Achieved through appropriate training, motivation and recognition. We provide them with the state of the art tools, equipment and support to enable achievement of excellence in customer satisfaction.
Innovations
We are abreast to emerging technologies for our products and services through market research and technical oriented innovations.
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